Terms of Service

Service Scope

VPNLed provides international route subscriptions for cross-border access and network acceleration, with support for Windows / macOS / iOS / Android / Linux. Obtain client software and subscription details through the user panel. For connection instructions, see the setup guide.

The service provides network connectivity but does not include third-party website accounts, memberships, content licenses, or API usage allowances. Route coverage does not guarantee that a third-party platform will permit access. The platform itself determines regional availability, account requirements, and content licensing.

Account and Subscription Rules

No email address is required; you can register with a username and password. Keep your login credentials and subscription details secure, and maintain control of your account. If credentials are exposed or you notice unusual activity, change your password promptly and report it through a user panel ticket. Do not post complete subscription details on public pages.

There is no limit on simultaneous devices for the account holder's own devices or devices they manage. This does not permit reselling or distributing the service to others. You may not sell, rent, or publicly post subscriptions, or share your account with others. Do not use the service for automated abuse, to disrupt routes, or in a way that interferes with other users' normal use.

Billing and Refunds

Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Traffic resets monthly on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Traffic packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. They remain valid until used and never expire.

Payment methods: Alipay / WeChat Pay / USDT. Check the price, traffic allowance, and billing method on your order before paying. Monthly reset rules do not apply to traffic packages. See the plans page for full details.

You can request a full refund for any reason within 7 days of your first payment. Submit your request through a user panel ticket and provide the order details that need attention. You do not need to provide your account password for a refund. Processing time depends on the payment channel. Disputes raised after this period will be handled under applicable law and the circumstances of the order.

Lawful Use and Account Termination

You must comply with the laws and regulations that apply where you are located and to your use of the service, as well as the usage rules of the destinations you access. The service may not be used for fraud, infringement, malicious attacks, distributing malware, unauthorized data access, or other unlawful purposes. Network connectivity does not change your responsibility for your own conduct.

If VPNLed detects unlawful use, resale or sharing, account theft, or repeated service disruption, it may suspend the relevant connections or terminate account access according to the nature of the violation. If you disagree with a decision, you may submit a ticket explaining the circumstances. Account actions do not affect any refund or other statutory rights you may have under applicable law.

Service Availability and Limitations

Connection quality can be affected by your local network, carrier routing, device configuration, maintenance, and third-party platform rules. The service does not guarantee that every route will connect at all times or that any specific platform will remain available. If an issue occurs, check your local network and client settings first, then submit details about the problem.

You are responsible for keeping copies of important data and should take care when managing third-party accounts or conducting business activities. The service cannot control changes to third-party platform content or account actions. Liability for disputes arising from network interruptions will depend on the cause and applicable law. These terms do not exclude liability that cannot legally be excluded.

Changes to These Terms and Feedback

Updates to these terms will be posted on this page, along with a change to the updated month at the top. Important changes affecting usage rights will be announced on the site or through the user panel. Changes will not retroactively reduce rights attached to existing orders under applicable law. If you have questions about an update, contact us by ticket before continuing to use the service.

For information about how account data is handled, see the Privacy Policy. Submit billing, refund, or account action questions through a user panel ticket, describing the issue and relevant order. Avoid including unrelated personal information.